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The Consumer Rights Act 2015

How to limit the impact on your business

A Tips & Advice Special Report about...

In a nutshell

Any business dealing with consumers has to comply with the Consumer Rights Act 2015. This Special Report helps you make sense of the new legislation. It simplifies the law and provides practical pointers and handy tips. It's all you need to play it safe.

In detail

This Special Report explains:

  • Which contracts the legislation applies to
  • What the major changes are
  • The new rules for:
    • Non-conforming goods and services
    • Unfair terms and notices

The legislative changes have given consumers powers they didn't have before. This Special Report makes sure you know your rights and obligations. With all the information in one handy place, you're fully armed to safely deal with the new rules.

We've created this Tips & Advice Special Report especially for... 

All businesses dealing with consumers that want to:

  • Know what their rights and obligations are with regards to the Consumer Rights Act 2015
  • Comply with the rules in a safe way

In this Tips & Advice Special Report you'll read about...

Table of content

Chapter 1 - Introduction

Chapter 2 - Non-conforming goods

Chapter 3 - Non-conforming services

Chapter 4 - Unfair terms and notices

Appendix - CRA legislation

You can choose from the following options...


  • The hard copy version
  • Keep it on your desk or use it whenever you're offline


  • The PDF-version
  • Delivered to your inbox

Take a look at your options below.





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